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Information Management and Technology

The pros and cons of social networking at work.

Information Management and Technology: The pros and cons of social networking at work

What do you think of social networking? Is it a valuable tool through which your employees can tell their friends and acquaintances about the benefits of your product or service and of working for your company? Or is it at best a waste of your employees' time and at worst a tool that could destroy the reputation of your business?

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Chief executive's pruning aims to keep Apple fresh.

Information Management and Technology: Chief executive's pruning aims to keep Apple fresh

What is the future for computer hardware and software giant Apple, the world's most valuable company?

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Mobile phones make calls - and change our lives.

Information Management and Technology: Mobile phones make calls - and change our lives

Today's young people can hardly believe there was once a time when most homes in the neighbourhood didn't have a telephone. Because of the scarcity of cabling' even those who did have a phone might have had to share with another household on what was called a "party line". Which meant that if they were using their phone you couldn't use yours until they were through.

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Telephone tapping can be as easy as 1234.

Information Management and Technology: Telephone tapping can be as easy as 1234

Television presenter Jeremy Paxman got more than he bargained for when he went to lunch with the then-editor of the Daily Mirror, Piers Morgan, and some of the newspaper’s executives.

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From the internet of ideas to the internet of things.

Information Management and Technology: From the internet of ideas to the internet of things

Imagine Googling your home to find out if you have left your passport on the kitchen table. Or receiving a text from your freezer to tell you which items you need to restock. Or being tweeted by your spin-dryer to say that your clothes are still wet and need an extra cycle.

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Will electric-vehicle sales take off with Carwings?.

Information Management and Technology: Will electric-vehicle sales take off with Carwings?

There are more charging points for electric cars in the UK than there are electric cars on the road.

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The power and the pitfalls of social networking.

Information Management and Technology: The power and the pitfalls of social networking

Social media have been around for a little while, but businesses have generally been slow to take advantage of them.

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Is the smartphone about to transform the way we shop?.

Information Management and Technology: Is the smartphone about to transform the way we shop?

Have you noticed how much harder it is getting to pay for things by cheque?

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What Google knows about us...without even searching.

Information Management and Technology: What Google knows about us...without even searching

Have you ever wondered why Google almost always seems to come up with exactly the websites you are looking for?

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The canny shopper is alive and kicking.

Information Management and Technology: The canny shopper is alive and kicking

Twelve years ago, an article appeared in The Seattle Times under the heading 'Is frugality dead?' The piece, by Kathleen O'Brien, argued that 'the coupon-clipping, sale-seeking, thrift-store-shopping American is rapidly becoming an endangered species'. A robust economy, argued O'Brien, was making 'grandma's and grandpa's thrifty ways seem pointless and antiquated - a charming artefact'.

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And the winner is...a robot named Watson!.

Information Management and Technology: And the winner is...a robot named Watson!

Imagine the scene. The snow outside is 3ft deep and traffic is at a standstill. But inside the office an army of robots is wandering the corridors, 'chatting' one-to-one or holding meetings just like a human workforce.

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The changing world of shopping for diapers.

Information Management and Technology: The changing world of shopping for diapers

Selling diapers on-line was never supposed to work. After all, how could an e-commerce company make money by quickly shipping such bulky, low-margin commodities to customers across the USA?

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Achieving 'water-cooler moments' on a world scale.

Information Management and Technology: Achieving 'water-cooler moments' on a world scale

Many people who work in medium-size or large organizations have examples of a 'water-cooler moment' - the time when a problem they have been working on for some time is suddenly resolved by a chance conversation over the drink dispenser with a fellow employee.

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Egypt stakes its claim as an outsourcing centre.

Information Management and Technology: Egypt stakes its claim as an outsourcing centre

If Vodafone customers in Glasgow, Scotland, or Glenorchy, New Zealand, have a problem with their mobile, it will be answered by a call-centre operator in the Egyptian city of Giza.

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iPhone's success puts AT&T under pressure.

Information Management and Technology: iPhone's success puts AT&T under pressure

Disgruntled iPhone users threatened late last year to overwhelm AT&T's data network by turning on a data-intensive application at a specified time and date and running it for an hour.

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Why we all feel comfortable with cash.

Information Management and Technology: Why we all feel comfortable with cash

Are people ever likely to give up on cash or is the cashless society destined, like the paperless office, always to remain just around the corner?

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A healthy way to computerize hospital records.

Information Management and Technology: A healthy way to computerize hospital records

Seamless care when a patient moves from one doctor or from one area of the country to another, speedier treatment, fewer medication errors, improved patient safety and lower costs - those who favour large-scale computerisation of health records are not short of strong arguments to back their case.

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Is Silicon Valley the rust-belt of tomorrow?.

Information Management and Technology: Is Silicon Valley the rust-belt of tomorrow?

Business Week ran a cover story in 1990 about the future of Silicon Valley. The article examined whether the USA needed a high-technology industrial policy to bolster the competitiveness of the country’s information technology and electronics industries and combat the threat from south-east Asia.

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When computers take over as the back-seat driver.

Information Management and Technology: When computers take over as the back-seat driver

Computers and computing are such a normal part of the domestic lives of most of us these days that we think little about the technology behind many of the gadgets that make our lives so much easier.

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Telecom charity makes all the right connections - telecommunications in the developing world.

Information Management and Technology: Telecom charity makes all the right connections - telecommunications in the developing world

Medical and food aid are the most pressing requirements of people caught up in catastrophes such as famine, war and flood. But there is also, usually, an urgent need for reliable emergency-telecommunication services. Conflicts and emergencies often lead to massive civilian displacement and separated families, with affected people unable to find help and loved ones. This can happen at just the time that the telecommunication system is broken.

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The  disks are in the post....

Information Management and Technology: The disks are in the post...

Richard Lambert, head of the Confederation of British Industry, was reported to have said that BT was in ‘strategic disarray’ when Ben Verwaayen took over as chief executive in 2002. It certainly appeared to be in much better shape in 2008, when Verwaayen announced his last set of results before stepping down as chief executive.

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Fingerprint plan stalls on the runway.

Information Management and Technology: Fingerprint plan stalls on the runway

It took ten years to build, 60,000 people and an investment of £4.3 billion. It came into operation on budget and on schedule. So why was the opening of the new Terminal 5 at London’s Heathrow airport not greeted with universal acclaim? Because plans were unveiled – and then retracted less than 24 hours before the first flights began using the terminal – to fingerprint all passengers travelling through it.

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Communications technology update.

Information Management and Technology: Communications technology update

What happened to the prediction that the Internet would break the stranglehold held by undemocratic leaders over communication systems in their countries? Dickie (Financial Times, 13 Nov 2007) reports that, as far as China is concerned, Communist leaders have found a range of ways of censoring what appears on websites and e-mails...

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Information management & technology podcast.

Information Management and Technology: Information management & technology podcast

Closely arranged shelves tightly packed with the classified and codified accumulated knowledge of mankind in areas from archaeology to art, meteorology to medicine and physics to psychotherapy - ah, the academic library; the physical centre of most university campuses and the metaphorical centre of student life for generations. Could it really be under threat from the electronic revolution?

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