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Assessing the value of library services

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References

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Bradford, C. (2005), "University of Warwick: impact of the Library on the research process", [accessed June 1 2008].

Creaser, C., Conyers, A. and Lockyer, S. (2007), "", Performance Measurement and Metrics, Vol. 8 No. 3, pp. 157-169.

Dole, W.V., Liebst, A. and Hurych, J.M. (2006), "", Performance Measurement and Metrics, Vol. 7 No. 3, pp. 173-184.

Henczel, S. (2006), "", Performance Measurement and Metrics, Vol. 7 No. 1, pp. 7-16.

Jordan, E. (2008), "", Performance Measurement and Metrics, Vol. 9 No. 1, pp. 18-25.

Markless, S. and Streatfield, D. (2008) "", Performance Measurement and Metrics, Vol. 9 No. 1, pp. 38-47.

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Poll, R. (2008), "", Performance Measurement and Metrics, Vol. 9 No. 1, pp. 26-37.

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